Returns & Replacements
Chocolate is a perishable food item and cannot be returned. Custom or imprinted items cannot be cancelled once production begins.
If your product arrives damaged, please:
- Notify us, by phone or email within 24 hours of product delivery.
- State the reason for return.
- Keep original shipping box that your order arrived in, and take pictures of damage.
- Keep damaged product/boxes in case they are needed to file a FedEx claim.